Services > remote technical assistance

Where would we be without tech support? It might take only two minutes to fix a small problem with your computer; however, for a technician to work on your computer for two minutes, you will have to pay a three hour minimum service charge.

reality

Since you have been held up by the problem for quite some time now, paying the three hour minimum service charge seems almost justified... ...but wait... ...before you spend money that could buy dinner for two in a nice restaurant... undoLogic offers you remote technical assistance: a secure, safe and efficient tool that will help you easily with your computer problems. Our technicians will login to your computer with remote access – and only with your explicit permission. Watch your mouse pointer fix your problems magically in front of your very own eyes.

reassurance

For our remote technical assistance we use software from a large and reputable company: www.logmein.com is safe and secure. It acts independently from undoLogic , thereby giving you security and peace of mind. It asks your permission before access, and as soon as you push the RED X it will permanently terminate ALL access to your system. ...so you can get all your work done, pay less money, and get used to our support services. …so in a sense we're buying you dinner:Your problems will be resolved,and dinner won’t have cost you anything after all…

we look forward to working with you